Privacy Policy

1. Introduction
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make purchases.

2. Personal Data We Collect
We may collect and process the following information:

  • Name, email address, postal address, phone number
  • Payment details when you place an order
  • IP address, browser type, device information, and browsing behaviour on our website
  • Any other information you provide when you contact us or create an account

3. Consent
By providing personal information to:

  • Complete a transaction
  • Verify your payment method
  • Place an order
  • Arrange delivery
  • Process a return

You give your consent for us to use that information for those purposes only. For other purposes, such as marketing, we will request your explicit consent, or give you the option to withdraw it at any time.

You can withdraw your consent by contacting us at info@elaviora.com.

4. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.

5. Shopify
Our store runs on the Shopify platform, which provides the infrastructure to sell our products and services. Your data is stored securely on protected servers with firewalls.

If you use a direct payment gateway, Shopify stores your payment card details securely. All payment information is encrypted according to PCI-DSS standards and deleted after the transaction is complete. More information is available in Shopify Terms and Conditions and Privacy Policy.

6. Third-Party Services
Third-party service providers we use collect, use, and share information only as necessary to provide their services. Some, like payment processors, have their own privacy policies. Your data may be subject to local laws of the country where these providers operate. Once redirected to a third-party site, our Privacy Policy no longer applies.

7. Links
External links may redirect you to websites we do not control. We are not responsible for their privacy practices, so please review their individual policies before interacting.

8. Google Analytics
We use Google Analytics to understand visitor behavior, including page views and visitor numbers.

9. Security
We take reasonable precautions and follow industry standards to protect your information from unauthorized access, disclosure, or misuse. Credit card data is encrypted with SSL and AES-256 encryption and handled according to PCI-DSS requirements.

10. Cookies
We use cookies to:

  • Improve our website and services
  • Remember your preferences and actions
  • Run analytics and understand user interaction
  • Allow third parties to provide tailored services and ads

For Shopify-related cookie information, see Shopify Cookies Policy.

11. Disabling Cookies
You can set your browser to reject or remove cookies. Blocking cookies may reduce functionality or affect your experience. Cookie settings can also be managed via our cookie banner on our website.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices, technology, or regulatory requirements. Continued use of the website indicates acceptance of any changes.